CRM System
Development Example

Ideal for companies and managers facing these challenges:
- 01Customer information is managed individually, making centralized management impossible.
- 02Information is siloed with specific individuals, preventing efficient access to necessary data.
- 03Unable to formulate effective strategies due to a lack of visibility into real-time customer status.
- 04Few systems available that can support international staff (global compatibility).
- 05Difficulty in integrated promotion across multiple organizations even after implementation.
- 06Hard to integrate with existing systems like payroll or attendance management.
Customer Relationship Management System (CRM)
What is a Customer Relationship Management (CRM) System?
It is a system that centrally manages all customer-related information, such as lead and existing customer data, negotiation history, purchase history, and follow-up status. By referencing and analyzing the accumulated information, it enables continuous improvement of strategies and builds better customer relationships, ultimately supporting the enhancement of sales performance.
Main Functions
Customer Information Management
- Leads
- Existing Customer Information
Service Management
- Product Information Management
- Service Information Management
Progress Management
- Negotiation History
- Negotiation Status Management
- Negotiation Analysis
Schedule Management
- Registration
- Schedule Alerts
- Google Calendar Integration
Performance Management
- Sales Management
- Target Setting
- Analysis Functions
- Reporting Functions
Customer Analysis
- Analysis using history and status
- Analysis using feedback information
Email Management
- Bulk Email Delivery
- Automated Email Delivery
My Page
- Admin Permissions
- Alert Email Settings
- SNS Integration
Third-party Integration
- Accounting Software
- Business Card Management Tools
- Google Calendar Integration
Our professionals support system implementation and development tailored to your needs.
Pastoral Dog offers three styles of system implementation and development: Package Implementation, Full Scratch Development, and Customized Development which sits between the two. After understanding your specific customer management and business needs, we propose a system that includes only the necessary functions.
CRM System for PR Professionals "PR Connect" ↗For instance, we provide "PR Connect" , a CRM system built specifically for PR professionals.
"PR Connect" eliminates the "black box" of PR activities and promotes operational efficiency through a specialized tool. Please contact us via the form below to learn more.
Works in the same category
We eliminate post-implementation issues like
"unable to master features" or
"not being utilized at all"!
Please consult us first regarding your budget, optimal features for your company, ease of use, configuration flexibility, feature sufficiency, ease of implementation, organizational compatibility, support structure, third-party integrations, customization, version upgrades, and multi-device (smartphone/tablet) support.
Service Flow
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1. Inquiry
Please contact us via the inquiry form. We will review your request and a representative will get back to you shortly.
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2. Hearing
The project manager will contact you by phone or visit your office to discuss the details of your request, schedule, and budget in more depth.
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3. Proposal & Quotation
Based on the discussion, we will propose the project team structure, operational methods until release, and a cost estimate.
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4. Contract Conclusion
We will prepare a draft contract for your review. If there are no issues, the contract will be formally concluded.
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5. Project Kick-off
The project will officially begin following the conclusion of the contract.
Three things you leave a 30-minute consultation with
No sales pitch. We listen to your situation and hand you what you need to decide the next step.
- 01Build or don't build
Whether an existing product is enough, a customization, or new development — including a recommendation not to build. - 02How it would run
Whether a dedicated PM and a small team shipping working software every 1–2 weeks fits your case. - 03How cost is framed
The monthly-plan-plus-base-contract model, and the scale of a small first step.
Tell us what you want to do — before it becomes a spec.
Requirements don't need to be fixed. We'll listen to your situation and propose the best way forward, including building, not building, or starting small.
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